Tag: service
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Trade Republic axes customer service chatbots, replaces them with over 1,000 humans
In a world of finance, where automation, AI and chatbots are becoming more commonplace, Germany’s most valuable startup is taking the opposite path. Trade Republic, which is valued at €12.5 billion, is ditching its customer service AI chatbots and replacing them with more than 1,000human customer service agents to ensure that customers can speak to read more
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Verne launches Europe’s first commercial robotaxi service in Zagreb
Verne today announced the launch of Europe’s first commercial robotaxi service, starting in Zagreb, Croatia. Beginning today, members of the public can now book and pay for a Pony.ai-powered autonomous ride through the Verne app. The service will soon also be available through the Uber app, following a recently announced strategic partnership between the three read more
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$26M funding round backs Veremark’s international expansion and service rollout
London-based Veremark has raised $26 million in Series B funding, led by Gresham House Ventures, with participation from existing investors Samaipata, ACF Investors, and Stage 2 Capital, alongside a multi-million dollar debt facility from Salica Partners. Founded in 2020, Veremark is a global workplace trust company that provides background screening, whistleblowing, and credential verification services read more
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